Terms and Condition

Export Proceedings

As Association for Craft Producers (ACP) is a non-governmental organization, ACP does not have an exporting license as per Nepal Government Rule. Hence, ACP established a sister company: Nepali Craft Trading Pvt. Ltd. (NCT). All export activities are taken care by NCT. NCT will deal directly with the international partners/buyers to process orders or any other export concerns.

NCT works closely with international buyers to meet their shipping needs. Be it by air, land, and/or sea, they have strong working relationships with preferred shipping companies and can offer low negotiated rates. They can also accommodate to work with a buyers' preferred shipping company, as well as coordinate with the shipping schedule of products from other companies.

For more information regarding shipping concerns or how to place an order, please contact export@craftacp.org.np

Order and Sample Request

Orders must be placed in a written form. Product code, description, size, colors and all specifications should be written in the order. If possible, pictures of ordered products should be sent as a reference for correct identification. Any variations to pictures should clearly be stated in the order. The cost for the development and production of a sample is to be borne by the buyer.

Order confirmation

Once the products are identified, prices and delivery dates are confirmed. NCT sends a Proforma Invoice as confirmation of the order.


Prices are FOB (Free On Board). FOB point is FOB Kathmandu. Prices quoted either in US Dollars or Euro and are valid for three months from the date mentioned on the quotation. For each order, prices must be confirmed. Any other costs such as shipment costs, customized tags/labels, insurance, taxes, duties or import fees are to be borne by the buyer.


Unless otherwise agreed, payments are to be made in United States Dollars or Euro. 50% advance payment is required on order confirmation (Proforma Invoice). The remaining 50% payment is due two weeks before the delivery time. NCT will send a Commercial Invoice to confirm the outstanding payment to the customer two weeks before the shipment. As per the Regulation of the Government of Nepal, 100% advance payment should be made before the shipment and the Advance Payment Certificate issued by the bank, needs to be presented at Custom to ship goods out of Nepal. Bank details are given in the proforma and commercial invoice.

Mode of Payment

Payments are to be made through SWIFT transfer. A letter of credit for orders above US $ 50,000 or equal value in Euro are accepted. Cash payments and personal cheques are not accepted for Direct Exports.

Delivery term

Normally Land/ Air Shipment is more than 45 kgs unless they are samples. The buyer specifies the nearest airport and any special documents that are required. NCT provides the following documents: invoice, packing list and the certificate of origin. If NCT is able to anticipate delay in the delivery date, NCT will immediately inform the buyer in writing of the reasons and will inform the new delivery date. The buyer can withdraw from the contract if NCT is responsible for the delivery date not being met and the buyer allowed NCT a reasonable period of grace without result.

Lead time

The minimum lead time for production is three months. Sample requests are attended to and sent as soon as possible.

Minimum Quantity

It depends upon the products/raw materials/colors of the ordered products. The minimum order value is 1000 US Dollars or equivalent amount in Euro.

Products and Design Properties

As products are handmade variations in the design may occur. Our own deigns and collection not exclusive to one customer. But the customized designs of buyers will be exclusive to the respective buyers.


For sample shipment, NCT usually uses couriers (e.g. UPS, FedEx, DHL and Aramex). Big consignments can be shipped by air or by land-sea depending upon the weight/volume of the shipment. The cost of transportation is to be borne by the buyer. NCT is liable for secure and adequate packing and documentation. Buyers can appoint their own cargo agent or use NCT’s regular cargo agent.


Insurance has to be arranged by the buyer if required.

Modification of the terms and conditions

There are no other agreements or understandings between the buyer and NCT that are not fully expressed in these terms and conditions in oral or written form. Any changes to these Terms and Conditions need to be in written form and confirmed by both parties.

Governing Law/Settlements of disputes

These Terms and Conditions shall be governed and constructed in accordance of the laws of Nepal currently in force. Any disputes relating to these Terms and Conditions will be subject to the jurisdiction of the courts of Kathmandu, Nepal, unless they are not settled amicably by mutual consent.


NCT does not grant any warrantee on the delivered goods. Any problems that might occur with the goods will be tried to settle in mutual agreement between the buyer and NCT.

Force Majeure

NCT cannot be held liable for any failure or delay in delivering the products caused by a) natural catastrophes (floods, earthquakes, fires etc.), b) strikes, c) delays by suppliers of raw material, d) delays or nonperformance of transportation carriers or e) any other unpredictable, unavoidable and serious events.